Senior IT Business Analyst – Gathering & Process Improvement

Jersey City, United States

Join a global financial services organization where technology, operational excellence, and business transformation play a central role in supporting complex banking operations. This organization operates in a highly regulated environment and relies on effective collaboration between business stakeholders and technology teams to deliver reliable, scalable solutions.

The team is seeking an experienced Senior IT Business Analyst who can bridge business needs and technical execution, identify opportunities to improve processes, and support the successful delivery of enterprise technology initiatives.

Location:

Jersey City, NJ

Work Arrangement:
Hybrid

Engagement: W2 only (no C2C/1099)

Opportunity to support enterprise technology initiatives within a global financial services environment.

Collaborate with business stakeholders, technology professionals, and cross-functional teams.

Contribute to process optimization, system enhancements, and business transformation initiatives.

Partner with business stakeholders and technology teams to understand operational challenges, business objectives, and system requirements.

Lead requirements-gathering sessions, stakeholder interviews, and workshops to translate business needs into actionable solutions.

Develop comprehensive business requirements, functional specifications, process documentation, and workflow diagrams.

Evaluate existing business processes, identify inefficiencies, and recommend opportunities for automation and operational improvement.

Collaborate with development teams to ensure technical solutions align with business expectations and functional requirements.

Support system implementations, enhancements, testing, user acceptance testing (UAT), and deployment activities.

Facilitate communication between business users, developers, QA teams, and project stakeholders throughout the software development lifecycle.

Prepare business reports, dashboards, and analytical documentation to support operational decisions.

Apply Agile methodologies and structured business analysis practices to help ensure timely and effective project delivery.

10+ years of professional experience, preferably including substantial hands-on business analysis experience in enterprise technology environments.

Proven ability to gather, analyze, document, and validate business and functional requirements.

Strong experience developing business requirements documents (BRDs), functional specifications, process maps, and workflow diagrams.

Solid understanding of the Software Development Life Cycle (SDLC) and Agile delivery methodologies.

Experience collaborating with software development teams, business users, QA professionals, and project managers.

Proficiency with business analysis and documentation tools such as Microsoft Excel, Visio, and JIRA.

Strong analytical, problem-solving, and process improvement capabilities.

Excellent communication, stakeholder engagement, and requirements facilitation skills.

Ability to manage competing priorities and communicate effectively with both technical and nontechnical audiences.

Experience supporting UAT, system enhancements, and application implementations.

Preferred Qualifications

Previous experience in banking, financial services, or another regulated enterprise environment.

Familiarity with Tableau or comparable reporting and visualization tools.

Experience identifying automation opportunities and contributing to business process transformation.

Business analysis certifications such as CBAP or PMI-PBA.