Healthcare AI Deployment Engineer - Client-Facing

About Dyania Health

Dyania was born with the mission to find clinically critical and relevant insights buried within electronic medical records and release these insights to inform and drive clinical care and clinical research. Our vision is to make sure every patient gets the right care at the right time based in medical decisions precisely informed by their own data.

Each patient’s medical record would take a provider nearly 2 hours to read once, let alone read again and again for all the updates cumulated over time. It would be humanly infeasible to achieve even if there was an army of available human clinicians with time that they could spare.

Moreover, if so much of medicine is undiscovered, how is an AI model meant to reason appropriately if humans do not know or agree on the right answer? What does high performing reasoning mean in a world of discord and vagueness?

Synapsis AI is the answer.

At Dyania Health, we built Synapsis AI over years of AI research, clinicians annotating data and real world tests to acutely understand and overcome every challenge at the point of care. The reason why we became obsessed with solving this problem has its roots in the very core of what is an innately human problem.

The Role

We're hiring a Forward Deployed Engineer, who will report to our VP of Forward Engineering. Together, you'll be the technical face of Dyania inside every client we deploy Synapsis AI into, owning the relationship from deployment through ongoing operation. As we scale, that technical interface will run through the Forward Deployed Engineering team. This is a hybrid role: part client-facing technical liaison, part builder, translating what health systems need on the ground into the engineering work
-data models, integrations, pipelines, and workflows- that makes Synapsis AI run reliably inside the healthcare system’s firewalls.

As an Individual Contributor in this role, you'll thrive in a fast-changing, innovation-driven environment and partner hand-in-hand with our Clinical Innovations team composed of MDs, Pharm Ds, and PhDs. They define the clinical components of our solution; you own the technical side.

What you will own

Client technical requirements

• Serve as the primary technical liaison to the client throughout deployment, owning the technical aspects of the onboarding process end to end in direct partnership with our Clinical Innovations Group and Business Development teams.
• Prepare deployment timelines and coordinate release schedules alongside our release and reliability engineering teams.
• Collaborate on cybersecurity reviews and other technical evaluations of Synapsis AI, guiding clients to sign-off.

Client growth and platform feedback-loop

• Capture technical requirements from clients and drive the development of the engineering features needed to ensure Synapsis AI efficient and reliable processing.
• Own the data mapping and integration work needed both during deployment and as new use cases emerge at client sites.

Implementation

• Analyze and validate the various data environments and data sources Synapsis AI needs to integrate to.
• Lead database mapping efforts, SQL logic definition, and prioritization of sources of truth across complex medical data pipelines.
• Build and fine tune ETL pipelines that feed Synapsis AI the information needed to process clinical projects
• Partner closely with our Clinical Innovations team, who shape the clinical instructions Synapsis AI runs on, to implement clinical projects.
• Support the Clinical Innovations and Business Development teams on reporting needs to ensure Synapsis AI accuracy and reliability in production.

Stand-up and operational activities

• Build pipelines that automate manual tasks across deployment and the day-to-day operation of Synapsis AI.
• M…