Store Director- ACME Hoboken, NJ District

Store Director - ACME Hoboken, NJ District

The Store Director (SD) is responsible for the day-to-day operations of the store. The SD has overall responsibility for the store operation and employees, making store-level decisions on hiring, training, disciplinary action, and scheduling. The Company expects the SD will spend more than half their time directing others, managing the enterprise, and performing activities closely related to those tasks.

All SDs must be willing and able to work and train at any store within the district where they are hired. The stores within this NJ-based district include:
Midland Park, Mahwah, Fort Lee, Denville, Jersey City (18th St & Rt 440), Allendale, Oak Ridge, Boonton, Hoboken, Montclair, Edgewater, Sussex, Blairstown, West NY, Saddle Brook, Vernon, and Mt. Freedom.

Pay transparency: The current starting salary range is $85k to $120k annually. Starting salary will vary based on criteria such as location, experience, and qualifications. Associates in this position are also eligible for a quarterly bonus based on the store's performance. The total comp package yearly can include 12 days PTO, 40 hrs of sick time, 6 recognized holidays, 401k match of up to 7%, pet insurance, EPA benefits, and so much more!

• Overall management responsibility for the operation of a retail grocery store, including store performance, cash control, inventory, security, customer service, and staff management.
• Track, analyze, and take action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals.
• Communicate sales goals, department performance, and sales opportunities with staff to ensure positive results.
• Forecast, schedule, and monitor labor to align with store sales, productivity guidelines, and wage budgets; create action plans to address cost control issues.
• Develop and direct the execution of strategies to improve product placement and appearance.
• Manage display accuracy and appearance to implement promotions; ensure products are properly displayed and ordered to maintain in-stock conditions.
• Manage issues related to store maintenance, cleanliness, safety, and sanitation.
• Oversee and manage cash handling and accounting; ensure store security.
• Prioritize, plan, and coordinate work activities, and manage time and resources so that objectives are timely met.
• Ensure compliance with legal requirements and company policies, including money handling, check cashing, security, food safety, worker and customer safety, sanitation, consumer protection laws (e.g., recalls), and timely wage payment.
• Focus on customer satisfaction and needs; ensure that employees provide superior customer service through best practices and training and coaching.
• Handle customer and employee complaints and resolve them in the best possible manner for the customer or employee and the business.
• Select, train, develop, and manage job performance of store employees; recommend hiring and disciplinary action up to and including termination.
• Maintain appropriate professional relationship with union officials and ensure compliance with collective bargaining agreement provisions, if applicable.
• Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers, effectively handling complex or difficult situations.
• Motivate others to perform the job and work toward common objectives; comply with company policies and procedures, serving as a role model and instilling a positive attitude.
• Ensure store is properly staffed to meet labor goals, sales goals, and customer needs; proactively hire and engage staff to run an efficient operation.
• Make final decision on hiring candidates, conduct interviews, and meet with prospective employees.
• Ensure new hires are aware of all policies, procedures, and receive required training; evaluate new hires, provide feedback, and decide on eligibility to pass probationary period.

• Education Level: High School Diploma (or equivalent) required;
  College degree preferred.
• Experience Level: Minimum 3-5 years as a Store Manager responsible for managing a department/team within a multi-department operation in retail, hospitality, or service industry; OR 5+ years of managerial experience in an Assistant Manager capacity with P&L ownership, inventory ordering, and schedule writing responsibilities.
• Retail grocery experience required; food safety certification preferred.
• Experience working with unions preferred.

• Strong planning and organizational skills; strong math and analytical skills.
• Demonstrated prior customer service and supervisory skills or related experience.
• Strong understanding of overall retail store operations.
• Strong leadership and communication skills, both verbal and written.
• Computer literate.
• Ability to make quality decisions while working under time constraints.
• Ability to have a good relationship with others.
• P&L ownership.
• Schedule writing.

None.