Project Manager – Offshore Implementation

Project Manager – Offshore Implementation

We’re the world’s largest and fastest growing provider of outsourced recruiting support to the global staffing and recruiting industry. With decades of experience in both staffing and the broader outsourced services sector, our services are easy to implement, cost effective, and drive real bottom line results. Our recruiting centers are based in the Philippines, the preferred offshore location for supporting the US and global English speaking countries.

Our Company Founders are business leaders with both staffing and business process outsourcing backgrounds who are deeply passionate about what we do. Our team consists of high-performing, metrics-driven A-Players who are committed to exceeding client and internal expectations.

• Working with technology managers to support the execution and implementation of project plans to transition business processes offshore
• Leading outsourcing transitions across multiple waves managing both vendor and TIAA staff through successful transitions
• Providing clear, concise and accurate senior management updates
• Ensuring compliance with TIAA CREF Operational Risk requirements throughout the project lifecycle
• Ensuring that best practices are leveraged across the teams and that service delivery performance is closely monitored through transition and issues dealt with within the stream or escalated to senior management
• Ensuring overall project tracking, planning, coordination and status reporting to the various stakeholders (including Senior Management) using effective communication channels
• Coordinate and work closely with the TIAA CREF sourcing and vendor management teams
• Assisting in formulation of the service level targets with proper project governance (both Transition and Steady State projects), risk management, deliverables tracking and financial management across multiple work streams

• Minimum 5 years of Transition Management experience
• Sound knowledge of Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
• Strong analytical skills and attention to detail
• Operating with sensitivity and respect within difficult situations
• Flexibility in working hours
• Self-organized and structured
• Ability to multi-task and work under pressure to deliver results

All your information will be kept confidential according to EEO guidelines.