Business Marketing Director

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Marketing and Communications department at DTCC is responsible for shaping and promoting the company’s brand image, engaging target audiences, increasing client engagement and driving revenue opportunities across all channels, regions and market segments. Through outcome driven marketing campaigns, targeted digital engagement strategies, enterprise level event engagements, internal and external communications, media relations, and content creation, the department works to drive awareness, attract and retain customers or stakeholders, and support overall business goals.

Positioned alongside the Relationship Management and Growth teams within the Chief Client Office (CCO), the Marketing and Communications team is focused on providing a consistent client experience across all channels and geographies, enabling enhanced client engagement, partner satisfaction, revenue growth and business success.

The Director of Marketing for the Chief Client Office will serve as the strategic and hands‑on marketer responsible for developing and executing results‑driven, cross‑channel marketing strategies that align with business and growth objectives of the Client Group, with a growing emphasis on segment‑specific strategies. Working in partnership with the Relationship Management and Growth teams as well as the other Marcoms teams, this role guides the creation of integrated programs that build awareness, attract and engage target clients, and drive revenue across the full marketing funnel.

As a key partner to the Chief Client Officer (CCO), this role will help elevate the CCO and the broader organization through strategic channels—including speaking engagements, thought leadership, press opportunities, and internal communications, in close collaboration with the communications team. The goal is to enhance executive visibility and reinforce DTCC’s client‑centric philosophy.

• Act as a true client partner, liaise/advise directly with stakeholders within the CCO organization and other key internal stakeholders to understand business goals and translate them into integrated and outcome driven marketing programs.
• Understand market drivers and competitive landscape to continuously evolve marketing strategies and maintain a competitive edge.
• Build client personas and segment focused engagement strategies in partnership with other client facing teams to align Marcoms plans to a more client centric mindset.
• Develop and guide integrated multi‑channel marketing programs (e.g. web, email, events, social, paid media, etc…), working directly with CCO leaders in Relationship Management and Growth, along with internal Marcoms teams and business partners to translate business goals into strategic, measurable, audience aligned marketing…