Business Marketing Director

Director of Marketing – Chief Client Office

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed.

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well‑being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Marketing and Communications department at DTCC is responsible for shaping and promoting the company’s brand image, engaging target audiences, increasing client engagement and driving revenue opportunities across all channels, regions and market segments. Through outcome driven marketing campaigns, targeted digital engagement strategies, enterprise level event engagements, internal and external communications, media relations, and content creation, the department works to drive awareness, attract and retain customers or stakeholders, and support overall business goals.

Positioned alongside the Relationship Management and Growth teams within the Chief Client Office (CCO), the Marketing and Communications team is focused on providing a consistent client experience across all channels and geographies, enabling enhanced client engagement, partner satisfaction, revenue growth and business success.

The Director of Marketing for the Chief Client Office will serve as the strategic and hands‑on marketer responsible for developing and executing results‑driven, cross‑channel marketing strategies that align with business and growth objectives of the Client Group, with a growing emphasis on segment‑specific strategies.

• Act as a true client partner, liaise/advise directly with stakeholders within the CCO organization and other key internal stakeholders to understand business goals and translate them into integrated and outcome‑driven marketing programs.
• Understand market drivers and competitive landscape to continuously evolve marketing strategies and maintain a competitive edge.
• Build client personas and segment‑focused engagement strategies in partnership with other client‑facing teams to align Marcoms plans to a more client‑centric mindset.
• Develop and guide integrated multi‑channel marketing programs (e.g. web, email, events, social, paid media, etc.), working directly with CCO leaders in Relationship Management and Growth, along with internal Marcoms teams and business partners to translate business goals into strategic, measurable, audience aligned marketing goals.
• Lead client acquisition, expansion, and retention programs—partnering with business‑aligned marketers and client‑facing teams, to drive segmentation‑focused initiatives that deepen client relationships and contribute to revenue growth.
• Oversee the development of compelling content and thought leadership programs, by deeply understanding the needs of our clients, synthesizing key insights and partnering with the content and creative team to draft, refine, and finalize compelling pieces that align to strategic priorities and resonate with target audiences.
• Work with event marketing to develop and execute proprietary client engagement opportunities across thought leadership, roundtable and hospitality engagements, along with managing CCO participation at third‑party events.
• Engage with PR to facilitate media engagements and interviews for the Chief Client Officer to drive top tier coverage.
• Collaborate with M&C channel leads (Events, Social, Web etc.) and discipline teams (design, content, video etc.) to ensure Marcoms plans are implemented effectively across all platforms, with consistent measurement and optimization practices.
• Partner with regional…