Hospitality Manager; Ticketing Allocation and Sports

Hospitality Manager (Ticketing Allocation and Sports Experience required)

FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.

Job Location
:
Jersey City, NJ (hybrid - 3x a week in office, subject to change to 5 days at any time)

The Project Manager, Hospitality Events will support the Firm’s hospitality strategy by having excellent communication and organizational skills and the ability to successfully manage stakeholder relationships. This person will be expected to gain knowledge of the firms current Hospitality Commitments, Sports and Entertainment venues nationwide, and build relationships with key business partners.

Limited domestic travel may be required with this role.

Your Contributions

• Business Strategy and Management
• Conduct research and create presentations for internal review
• Support in development of creative ideas for new and existing hospitality events
• Design, develop and present strategic program recommendations
• Marquee Hospitality Events
• Assist with budget and spend management, ensuring accurate tracking and reporting through internal systems
• Support contract negotiations and assist with approvals and communication throughout the process
• Assist with the coordination for hospitality events, including transportation, hotel, venue, and food and beverage arrangements, as well as managing gift selection
• Create agendas, attend update meetings, and ensure effective communication with internal and external clients
• Help coordinator event-related communications, including invitations, RSVPs, ticket distribution, and other materials
• Participate in site visits and support overall event execution to ensure seamless logistics and attendee experience
• Firm Ticketing
• Work Closely with the internal ticketing team on ticket allotments and connectivity to Hospitality Events
• Join weekly calls to build relationships with key stakeholders
• Manage internal accounting systems for hospitality events
• Pay invoices
• Manage approvals
• Manage payments against budgeted costs
• Facilitate calendars, meetings and other communications with internal and external clients
• Work within client platforms and systems to manage process, budgets and invoice payments

Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST
. Please contact  if you need accommodation at any stage of the recruitment process.

• 5-8+ years’ experience in event management focused on Sports and Entertainment (specifically professional tennis, golf, baseball, football, etc.)
• Bachelor's degree preferred or equivalent practical experience
• Experience in the management of ticketing systems a plus, but not required
• Work experience inside a Sports and Entertainment venue a plus, but not required
• Good working knowledge of MS Office Suite
• Highly organized with excellent time management skills to handle multiple tasks and meet strict deadlines
• Ability to establish relationships and maintain a positive rapport with clients, vendors and suppliers
• Knowledge of Sports and Entertainment Venues preferred, but not required
• Creative problem solver, resourceful, team player
• Calm and flexible approach to handling the pressure and stress of ever-changing demands
• Ambitious and proactive
• Willing to travel when required

At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth:

• Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with…