Coordinator, Regulatory Affairs

• Compensation: USD 70,000 - USD 90,000 - yearly

WHO WE ARE

fresh is a global skincare brand within the LVMH Group, headquartered in New York City. We emphasize the look, feel, and scent in every product, transforming skincare into an elevated, sensual experience. Our collection of skincare, lip care, bodycare, and fragrances are available in 16 countries, across our fresh boutiques and digital channels, specialty and department stores, and more.

We are an organization of curious creators who embrace innovation, optimism, and always keep our customers at the forefront. With a pioneering spirit, we are empowered to challenge the status quo and use our authentic voice to do the right thing for our people, our brand, and the environment.

Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us.

MAIN JOB OBJECTIVE

The Regulatory Affairs Coordinator supports the day-to-day Operational Regulatory Affairs team in ensuring that fresh products meet all applicable regulatory requirements across global markets. Working under the direction of the Regulatory Affairs Senior Manager, this role coordinates submissions, supports compliance reviews for product packaging and claims, and maintains essential regulatory records, facilitating the adherence to market-specific requirements.

JOB RESPONSIBILITIES

• Create ingredient listings and registration documentation (ie. Formulas, Specifications, CFS)
• Compile international registration documents and submit for relevant markets (EU, UK, USA, SEA, China)
• Complete registration notification process for new cosmetic formulas to be offered in USA, Canada, EU, UK.
• Maintain PIF completion tracker, partnering with key contacts to ensure all PIF documents are uploaded prior to product launch.
• Conduct first-pass review of packaging copy for compliance and flag issues.
• Review artworks against regulatory checklists to ensure global regulatory compliance
• Track updates to ingredient restrictions and maintain portfolio status in monitoring tool
• Support customer care with draft responses to regulatory/product inquiries
• Coordinate Cosmetovigilance activities, including case intake, tracking and follow up.
• Maintain templates, trackers, SOPs, and checklists.
• Escalate regulatory risks, gaps, and urgent issues to the Regulatory Affairs Senior Manager in a timely manner.

What you will learn in the first 6 months:

• Gain a comprehensive understanding of fresh’s internal regulatory processes, systems, and documentation workflows.
• Develop working knowledge of fresh’s global product portfolio and the regulatory requirements applicable across key markets.
• Meet cross-functional partners and start to build familiarity with collaboration processes.
• Learn how to manage and track global product registration timelines and documentation.
• Become proficient in artwork review.

What you will achieve in 12 months:

• Successful execution of registration requirements across all markets, meeting applicable timelines with minimal oversight.
• Contribute to process improvement initiatives within the Regulatory Affairs team, bringing forward proactive recommendations for more efficient ways of working.

Physical Requirements:

• Must be able to remain in a stationary position on average of 7.5 hours/day.
• Light to moderate lifting may be required.
• While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboard.

PROFILE

You have:

• 0-2+ years of experience in Regulatory Affairs; cosmetics industry preferred
• Wo…