Inside Sales Representative

NJ/NY Gotham FC (“Gotham FC” or “the Club”) is a National Women’s Soccer League (“NWSL”) team representing New Jersey and New York. The team plays at Sports Illustrated Stadium in Harrison, NJ. At Gotham FC, we don’t just play soccer; we set trends, challenge the status quo, and lead with bold creativity. While our roots are grounded in the tradition of the beautiful game, everything else about us is fiercely original.

We’re here to redefine expectations, break boundaries, and build something that hasn’t been done before. If you’re ready to push the limits and make an impact, you belong at Gotham FC.

Gotham FC is seeking an Inside Sales Representative (ISR) that will report to the Director of Sales. This role is designed for those passionate about sports and eager to develop their sales skills in a fast-paced, competitive environment. Our ISRs reach their goals by phone prospecting, setting outside appointments, participating in sales/promotional events and prospecting at Gotham FC home matches as well as events.

They are also responsible for delivering exceptional customer service, updating and maintaining account records, and other duties as assigned. This position will have set start and end dates.

• Sales Goals Achievement:
  Consistently meet or exceed established sales targets for season memberships (full season), group ticket packages, and other offerings.
• Outbound Sales Efforts:
  Actively engage in outbound sales efforts, including but not limited to prospecting, networking, and cold calling, to generate new business opportunities and build a robust client base.
• Lead Generation and Database Management:
  Use sales and service best practices to effectively manage lead generation, data capture, and database management to maximize sales potential.
• Customer Service Excellence:
  Provide exceptional service to all Season Members, group buyers, single-game buyers, and new business prospects to ensure long-term satisfaction and retention.
• Sales Strategy Development:
  Continuously develop and implement creative sales strategies and promotional ideas to generate new business and drive ticket sales.
• Collaboration and Team Culture:
  Work collaboratively with the sales team, fostering a supportive and motivated environment. Participate in regular sales meetings and training sessions.

• Bachelor’s Degree or equivalent experience.
• Strong Work Ethic & Competitiveness: A self-starter with a positive attitude and a passion for achieving sales goals.
• Team Player:
  Ability to collaborate and work well within a team environment.
• Outbound Sales Comfort:
  Comfortable with making outbound cold calls.
• Career-Oriented: A strong desire to start a career with a team offering significant growth opportunities.
• Professional Presentation:
  Demonstrates professionalism in both appearance and interactions with individuals at all organizational levels.
• Adaptability:
  Able to address challenges and adapt quickly in a fast-paced, dynamic environment.
• Proven Results-Driven Approach:
  Demonstrated success in achieving or exceeding sales targets and driving results.

• Legally authorized to work in the United States.

Based at Gotham FC’s business office, which is located at 15 Exchange Place, Jersey City, New Jersey, on a hybrid working schedule that consists of three core in-office/in-person days (Tuesday, Wednesday, and Thursday) and two non-core days (Monday and Friday), with the option of being in the business office or remote. Ability to attend all home games and any mandatory events as well as away games, as necessary.

A willingness to travel for other business-related needs, as they arise. Ability to work at the team’s soccer operations office in Whippany,…