Receptionist, Administrative​/Clerical

Our Company
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

Job Title
:
Client Service Professional / Receptionist (Seasonal)

Location
:
East Alton, IL

Help others by building client relationships and ensuring a positive experience. As a seasonal client service professional, you will focus on wow clients now and in the future while working in a fast‑paced environment.

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients as requested.
• Ensure all client needs are met during service both in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing or customer service experience.
• Experience working in a fast‑paced environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

$11.00 - $27.00 per hour.

H&R Block invests in associates’ total well‑being. Key benefits include:

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility).

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity.