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Technical Support

TS​/SCI Cloud Support Specialist — Enterprise & USG

Job in Jessup, Howard County, Maryland, 20794, USA
Listing for: Amazon Web Services (AWS)
Full Time position
Listed on 2025-12-31
Job specializations:
  • IT/Tech
    Technical Support
Job Description & How to Apply Below
A leading cloud services provider is seeking a Technical Customer Service Specialist to support U.S. Intelligence Community agencies with cloud computing solutions. This role involves addressing account and billing inquiries, educating customers, and ensuring high-quality support. Candidates must hold a TS/SCI security clearance with polygraph. Preferred qualifications include experience in leadership, SQL proficiency, and strong analytical skills. Join a diverse team dedicated to improving customer experience in cloud services.
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