Business Development Manager

Business Development Manager Would you like to be part of the most international company in the world?

A company operating in more than countries worldwide and has been pioneering cross-border express shipping since .

Would you like to be part of a business that connects people across the globe and want to make a difference?

Then waste no time and join our amazing team at DHL Group.

DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist.

We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Maintain and develop additional business for overall revenue development of DGF Industrial Projects function.

DHL Global Forwarding has an opening for a Business Development Manager in Johannesburg, South Africa.

Join us in connecting people and improving lives!

• Develop target lists of new business within existing portfolio and continuously review and update
• Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction
• Respond to customer enquiries / complaints
• Manage and sell within a defined portfolio of existing customers and wins lasting business relationship with DGF
• Responsible for establishing customer profiles and customer needs
• Additional and renewal project business acquired
• Revenue potential of existing account portfolio increased and developed to include project offering
• Develop and maintain project solutions for existing and new customers
• Highlights to above on observations of market dynamics
• High level of research for developing opportunities for new project business
• Maintain and support interdepartmental relationships
• Collaborate with colleagues across the organization to achieve shared goals
• Work with Global team on complex project bids
• Develop sales within existing portfolio and plan / strategize activities to achieve target budgets
• Responsible for conducting high quality presentation of non-standardized solutions to project customers
• Establish and present customized offers to customers
• Prepare and realize project offerings
• Responsible for product targets as defined within existing portfolio
• Responsible for budgeted growth in additional business within existing customer portfolio
• Ensure customer commitments are clearly communicated to respective operations – clear business set up process
• Maintain pipeline in Salesforce
• Perform roles and responsibilities in compliance with Company Policies, Procedures and Instructions
• Informal influence to enable improvement and change within the organization
• Assist Global Bid Team where large projects require commercial and technical solutions
• Achieves targets aligned with business goals
• Demonstrates structured, efficient work processes and methods
• Uses sound judgment, manages risk and anticipates impact on overall business
• Accomplishes own tasks whilst in support of corporate goals

• Knowledge and experience of industrial projects ocean freight (including breakbulk, RORO, part charter and charters)
• Knowledge and experience of abnormal road transportation within South Africa and neighboring countries is advantageous
• Outstanding communication and negotiation skills and the ability to focus on outcomes
• Proven ability to build and manage relationships
• Champion for development of successful sales engagement
• Ensure a sound understanding of, show knowledge of and be strongly conversant in our industry workings
• Strategic thinking
• Persuasiveness
• Systematic problem solving

• Comprehensive training and development opportunities
• Mentorship from experienced freight forwarding professionals and senior leaders
• Opportunities for international travel and exposure within the Freight Forwarding Industry
• Potential for full-time employment upon successful completion of the program

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over countries.

Visit our career site on the web at largest global network with more than 30, passionate employees

The most efficient processes and fastest response times

The best solutions and best customer service

Our Vision The Logistics Company for the World.

Our Mission Excellence.

Simply Delivered.

Our Purpose Connecting People, improving lives.

Our Values Respect & Results Our Goals Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.