More jobs:
Customer Service Agent; JHB
Job in
Johannesburg, 2000, South Africa
Listed on 2026-01-01
Listing for:
FlySafair
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
- Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required;
- Assist customers when there are flight disruptions and/or cancellations;
- Handle and safeguard of confidential information;
- Address any complaints in a professional and timeous manner;
- Escalate any problematic issues to the Supervisor on duty;
- Provide professional Customer service at all times.
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