Business Manager - Furniture Solutions

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Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
** Business Manager - Furniture Solutions - South Africa
**** About Tétris
** Tétris, a JLL Group subsidiary, specialises in designing and developing professional work spaces. As both consultant and general contractor, we provide comprehensive turnkey services for office fit-outs and property renovations across commercial, education, retail, and hospitality sectors.

Operating globally across three continents, and represented in eleven countries in EMEA. Tétris leads the Design & Build market with approximately $700 million turnover and over 900 employees. Following successful launch of our Furniture Solutions department in France (2017), we're expanding this business unit across all Tétris markets.
** Role and Mission
** Reporting directly to the local South African Director - Furniture Solutions
** Business Manager Responsibilities
**** Client Engagement
*** Serve as primary liaison between design teams and clients throughout project lifecycle.
* Balance client requirements across functionality, budget, ergonomics, and aesthetics while maintaining profitable margins.
* Leverage enthusiasm and expertise to drive customer acquisition and retention.
* Ability to build, nurture and maintain strong relationships.
** Technical Expertise
*** Maintain comprehensive furniture product knowledge across diverse project types.
* Knowledge of comprehensive end-to-end circular services relating to furniture assets – including, but not limited to - Digital Product Passports;
Product and component tracking;
Inventory management;
Furniture assessment;
Re-use and refurbish processes;
Disposal and distribution;
Responsible Recycling;
Industry accreditations and standards.
* Collaborate with architects and designers to create opportunities, and prepare suitable furniture proposals that meets clients requirements.
* Stay current with industry developments, sustainability trends, and circular economy practices.
* Apply technical insights to provide creative solutions aligned with overall interior design concepts.
* Broad knowledge of global brands, manufacturers and their product portfolio’s.
** Project Management
*** Manage complete project lifecycle from initial consultation through implementation.
* Coordinate client and supplier relationships, administration, and delivery.
* Ensure seamless project execution and client satisfaction.
** Required Experience and Qualifications
**** Education
* * Matric and Technical University diploma/degree in Construction/Architecture/Real Estate/Facilities Management with a furniture and/or interior design focus, or similar qualification.
** Professional Experience
*** Minimum 5 years relevant furniture industry ‘Dealer’ experience.
* Proven team experience in furniture supply/design.
* Strong business acumen with demonstrated customer satisfaction results.
** Technical Knowledge
*** Deep understanding of furniture design principles and ability to read technical layouts and shop-drawings.
* Knowledge of local workplace regulations.
* Familiarity with sustainability and circularity best-practice processes, applications and materials.
** Technical Skills
*** Advanced proficiency in Microsoft Office suite.
* Experience with Salesforce, Navision, preferred.
* Fluency in English (written and verbal).
* Valid South African driving license.
** Personal Attributes
*** Team spirit and empathy in managing diverse stakeholder relationships.
* Strong organizational skills for complex project coordination.
* Dynamism and energy to drive commercial business growth.
* Flexibility to adapt to changing client needs and market conditions.
* Dynamic…