Learning & Development Specialist

SUMMARY:
Inbound Destination Management Company based in Bryanston is looking for a Learning & Development Specialist to manage, facilitate and develop training and skills development within the group.

• LMS System set-up management
• Conduct monthly Induction and other internal systems training, including Tourplan NX
• Development and facilitation of training interventions for all levels of staff
• Develop, produce and write training material as required
• Pro-actively develop, produce and write content for online training (including but not limited to videos, questionnaires, surveys, games, etc.) on the company’s platforms
• Encourage participation of online training initiatives
• Evaluation and reporting of results within the Human Capital Team and other Departmental Heads
• Manage and oversee the scheduling and arranging of training interventions – both internal and external
• Conduct internal training interventions and workshops
• Oversee the Supplier training coordination
• Evaluate all training intervention outcomes
• Manage outsourcing of various training interventions
• Conduct required training throughout the business including the regional and Global offices (Cape Town, East Africa, etc)
• Manage bursaries

• Keep abreast with changes in work processes and ensure that training interventions are held or current interventions are amended accordingly
• Ensure that process changes are communicated and trained on through the business units
• Pro-actively suggest training interventions to all staff
• Discuss personal developmental plans with all stakeholders
• Implement the personal developmental plan

• Act as Skills Development Facilitator and act as the liaison between the group and the SETA
• Compile the Workplace Skills Plan and Annual Training Reports
• Follow up and report on Tranche Payments
• Once plan has been approved, implementation of the plan
• Draft the annual SETA report on the implementation of the Workplace

• Advising the Human Capital GM of any quality standards set by the relevant SETA
• All required reporting to the SETA
• Internships
• Submit Grant Applications to the SETA
• Prepare documentation and log-books
• Submit necessary reports to SETA
• Bursaries
• Submit Grant Applications to the SETA
• Submit any required documentation to the SETA

• Provide Head of Department with costing for the next financial year’s training budget as part of the Training Business Plan
• Monitor the monthly training costs and provide the variance report to the Head of Department
• Advise Head of Department of any SETA payments received

• Grade 12
• A bachelor’s degree / diploma
• At least 5 – 7 years of training experience, or a similar combination of education and experience
• At least 3+ years of experience as a Skills Development Facilitator
• A National Certificate in ODETDP (Occupationally Directed Education and Training Development Practices) would be an advantage
• Accreditation as Facilitator, Assessor and Moderator is required
• Accreditation as Skills Development Facilitator (SDF) is required
• Experience on LMS
• Tourplan NX experience
• Excellent coaching, counselling and negotiations skills
• A mature approach when dealing with people
• Ability to handle controversial or emotional issues objectively and analytically
• Capacity for dealing with employers and workers at all levels
• Confidentiality, tact and discretion when dealing with people
• Excellent planning, organisational, analytical and decision-making skills
• Good conflict resolution skills
• Good oral and written English communication skills
• Good problem-solving skills
• Negotiation and liaison ability
• Working knowledge of the various acts that make up South African labour legislation