Service Technician

Overview

Technical problem diagnosis remotely or at our customers' site

• Providing on-site repairs, installations, off-site remote troubleshooting
• Providing preventative maintenance and repair of equipment (food processing, retail & industrial scales, weigh price labelling and inspection systems as required)
• Listen to customer concerns and communicate all job-related topics in an efficient and comprehensive manner
• Set-up and troubleshoot both wired and wireless network connected devices
• Documentation of service calls
• Responsibility for the spare parts inventory in the service vehicle
• Proactive sales of our service products and services
• Intermittently lifting 35kg equipment and working in unusual climate (e.g. freezer rooms)

• Associated degree or equivalent Electrical Engineering
• NRCS verification officer/repairer a huge advantage
• Capable of reading wiring diagrams, schematics and spare part break downs
• Experience in repair and installation of PC based devices or processor-controlled equipment – such as weigh price labelling, inspection systems and industrial scales
• Good analytical skills for troubleshooting and diagnostics
• Familiar with TCP/IP based connections and other system bus protocols
• Good PC hardware knowledge & experience in interface technology and in the areas of ethernet & networks
• Strong knowledge of mechanics

Salary 20-35k depending on experience

50% contribution to Medical Aid & Retirement Annuity after probation (if they are paying currently, then we can discuss immediate contribution, but then they need to prove it is existing)

Travel Allowance / Company car

Petrol card

Paid Overtime