OM Bank - Platform Engineer

Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.


Job Description
We are seeking an experienced Platform Engineer to build high performing, scalable enterprise grade platforms that enable business agility and rapid deployment within an ever changing business environment.
This is achieved by embracing system and design thinking to implement platforms leveraging software automation principles and data driven insights.
You will work closely with development, Dev Ops, and infrastructure teams to ensure our systems are scalable, reliable, and performant under load.

• Take full accountability for end-to-end platform performance and resulting customer experience across development, test and production instances.
• Build sustainable platforms that satisfy customer requirements and align with the broader technology objectives
• Implement SLA, OLA & quality metrics, best practices, and patterns across the platform
• Lead the resolution of platform service issues by directing efforts to restore service with minimal disruption to the customer and business
• Resolve platform issues, including interdependent services outside the immediate area of responsibility; lead discussions with peers to take action to ensure the sustainable success of the platform.

Align teams to service Improvement & innovation plan requirements and drive effective implementation

• Leverage systems & processes to measure, monitor and manage the performance of the platform ensuring ongoing optimisation.
• Use production performance monitoring and customer data to make technical design and implementation decisions
• Develop innovative methods for measuring customer experience, and use this data to identify and drive platform improvements
• Translate performance data into insights for technical service & solution improvement and enhancement
• Identify new and emerging practices for managing problems within the area and lead the adoption of new practices, across groups or disciplines with the aim of improving analytical capabilities

Identify & leverage the appropriate internal or external technologies to deliver the platform service, applying the Old Mutual Cloud guardrails

• Own the design of the platform deployment system and associated tools, hardware, processes, role assignments, dependencies, and documentation
• Lead the development and deployment lifecycle for ‘platform / platform components as a service’
• Continually develop initiatives to reduce and optimise operational costs & increase strategic & operational efficiency through solution designs

• Take full accountability for delivering an optimal Platform Engineering cost model
• Analyse operational cost data, identify cost-savings & efficiencies and drive adoption
• Hold accountability for all risk and open audit items associated with the platform
• Apply & maintain all Group risk (e.g. Architecture, development etc.), governance, compliance & regulatory standards and frameworks
• Update & or develop & maintain all application documentation

• Build / contribute to a high performance team environment & culture through self-directed teams by driving performance management & measurement that is aligned with agile working practices
• Actively participate and contribute within the cross functional team.
• Proactively lead the implementation of agile practices, remove barriers to success and ensure seamless delivery in a continuously changing work environment
• Identify and develop learning plans for the platform engineering role
• Coach & mentor other engineers & support engineering teams on technical solutions and problem resolution

Participate in peer reviews, testing, problem solving within and across the broader team

• Bachelor’s degree in computer science, electrical or electronic engineering, Information Technology, or relevant field
• 7+ years of software and platform engineering experience building and supporting scalable services
• 3-5 years experience in writing infrastructure as code (Terraform, AWS CDK, Cloud formation)
• Solid experience using observability platforms like Datadog
• Experience with microservices architecture and Restful API
• Solid Kubernetes experiencing displaying end to end deployment and maintenance of clusters including designing and building…