Senior Corporate Administrator; JHB

ENVIRONMENT:

ACHIEVE the banks targets and budgets by complying with policies and procedures and ensuring that all Credit, Administration, Compliance and Risk matters are completed as the next Senior Corporate Administrator sought by a leading global full-service Commercial bank. You will ensure all administration, tasks, special projects, reports, must to do list for department, for the Branch, for other departments and/or for Head Office and other external parties are completed efficiently, and on time.

The successful incumbent must have a 3-year Business-related Degree/Diploma Business-related with 3-5 years’ experience in Corporate Banking/Financial Services.

• Manage and check Loan Bookings, Rollovers, Payments (including Interest Payments), Fx Instructions, trade finance and any other transactional/customers activity are completed timeously.
• Diarise future rollovers, repayments, maturities and keep records and a database with each customer’s rollover history, payments, interest income, Fx, etc.
• Complete administrative work to ensure the customer’s product, payment and service requirements are handled in a professional manner.
• Confirm rates of loans and periods of the drawdown and roll-over with customers in a timely manner, to avoid risk of loss or incorrect booking on NGS.
• Attach supporting documents including Covenants Certificates, etc., to the booking forms.
• Manage CP process for drawdowns.
• Embrace and comply with drawdown centre requirements.
• Make sure that any administrative work required to ensure the customer’s product, payment and service requirements are handled in a speedy and professional manner.
• Collect all transaction documents for loans and other facilities to ensure that transactions and loans are implemented and executed seamlessly.
• Support the teams with customer and portfolio administrative matters.

• Resolve all customer queries and challenges generated either internally or externally, professionally, accurately and speedily.
• Take responsibility and accountability to ensure all matters relating to the customer are resolved, followed up on and are aware of the status of the matter.
• Ensure all customer documentation is obtained for regulatory, compliance, policy, procedure, legal or other requirements and they are stored correctly for respective customers.

• Capture all relevant customer Information on NGS following the request from Compliance Department, Risk Management Department, Relationship Managers, Accounting, Operations etc. with the necessary approval by Compliance Department.
• Prepare and update an NGS guideline for performing the NGS functions relating to the department.

• Implement and check that processes are comprehensive to ensure accuracy and consistency of information.
• Notify customers of incoming funds within the working day when the back-office sends out a notification.
• Ensure that all drawdowns are communicated internally to relevant departments in advance.
• Send statements daily to Credit Department for overnight and short-term loan customers.

• Keep Department Calendar updated regularly with at least four weeks in advance updates with all items including rollovers, staff leave, local annual credit reviews, monthly post lending reporting due dates, maturities, Head Office review dates, credit rating expiry date, KYC RE- and any other due dates.
• Create and compile checklists for account opening processes, closing process, new drawdown, early repayment, maturities, refinancing, etc., to ensure all process tasks are carried out and that the checklists, filing is done and NGS is updated regularly.
• During the year keep regularly updated lists of:
• Customers and contact details;
• Local Credit Application review dates;
• List of loans;
• Loan customers contact details/agent contact details for rollovers/booking;
• Maturing loans;
• KYC active (including RE-), closed, dormant and suspended customers;
• Any other list that may be required to be maintained for record and other regulatory or audit purposes;
• To file regularly during the year, and as and when latest information is available and or updated;
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