Collections Specialist

Description

Collections Specialist

Accounting is looking for a Collections Specialist to assist the AR function. This role is responsible for timely collections, working with efficient processes to minimize bad debt, and collaborating cross-functionally with internal teams and external customers. The ideal candidate will thrive in a fast-paced environment, and excel at building and maintaining effective working relationships both within the organization and with customers.

• Day-to-day operations for unapplied/short payments, customer disputes and building customer relationships
• Refine strategies to improve collection effectiveness and streamline A/R processes improving DSO
• Partner with Sales, Account Management, Channel Partner and Legal teams to maintain positive customer relationships while enforcing payment discipline.
• Collaborate with the Billing team to ensure billing accuracy, timely dispute resolution, and compliance with contract terms.

• Proven ability to challenge the status quo and drive improvement through change.
• Excellent organizational skills, adept at multi-tasking and delivering high-quality work within deadlines.
• Ability to review and analyze reporting data accurately to identify trends, discrepancies, and opportunities for improvement.
• Excellent communication and negotiation skills.
• Analytical skills and ability to ask insightful questions.
• Experience with ERP systems and AR Management tools (Net Suite experience preferred).

• Bachelor's Degree in Accounting, Finance, or related field

The base salary range for this position is 384,000 ZAR–576,000 ZAR plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills.

Final offers will reflect these considerations and may vary accordingly.

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affi­cantive Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.