Sales Operations Analyst

Job Description

We are seeking a highly analytical and detail-oriented Sales Operations Analyst to support our Sales teams with data-driven insights and operational excellence. This role is ideal for someone with a strong background in sales analytics and business metrics, who is passionate about optimizing sales processes and performance through data.

• Develop and maintain user roles, workflows, and automations in CRM’s.
• Build and manage financial models including forecasting, churn analysis, and other key business metrics.
• Create and maintain dashboards and reports to support pipeline visibility, forecasting accuracy, and performance tracking.
• Ensure CRM data quality through field management and configuration.
• Deliver metric-driven insights to support Sales and Revenue teams.
• Collaborate with stakeholders to improve sales processes, leveraging frameworks such as MEDDPICC.
• Monitor and analyse sales metrics to identify trends and bottlenecks.
• Manage day-to-day operational tasks with a focus on data integrity and process efficiency.

Security

HQ is a global cybersecurity company. Our specialist teams design, engineer and manage solutions that do three things:
Promote clarity and trust in a complex world. Build momentum around improving security posture. And increase the value of cybersecurity investment within organizations. Free from limitations, and inclusive of all requirements, we focus on defending today, while mitigating the risks of tomorrow. And into the future. Our solutions are tailored to our customers and their unique context. Around the clock, 365 days per year, our customers are never alone.

Security

HQ – We’re focused on engineering cybersecurity, by design.

RJSA
001

• Minimum 3 years’ experience in a similar role.
• Proven expertise in Salesforce and Hub Spot, including automation, workflow development , data management and configuration.
• Strong financial acumen with experience in building financial models and working with forecasting.
• Experience identifying and reporting bottlenecks and risks, working towards KPIs.
• Familiarity with key sales metrics and performance indicators.
• Understanding of MEDDPICC and structured sales methodologies.
• Ability to translate data into actionable insights to support strategic decision-making.
• Strong communication skills and ability to work cross-functionally.
• Effective time management and prioritization skills.
• Previous experience as a Financial Analyst or in a role reporting business metrics, with a transition into tech or revenue operations.
• Proven ability to prioritize workloads using frameworks such as the Eisenhower Matrix (balancing urgent vs. important tasks).
• Excellent verbal and written communication skills.
• A good relationship builder and have good communication skills.