Senior Technical Writer

Overview

Title: Senior Technical Writer

Location: Hyderabad & Bangalore & Pune

Experience: 10+ years

Job Description:

• BA or BS in Computer Science or Engineering.
• Excellent writing skills and 10+ years of AI-focused technical experience required:

• Prompt engineering:
  Ability to create effective, targeted AI instructions.
• AI tools:
  Skilled with Generative AI platforms (for example, ChatGPT, GPT-4).
• NLP knowledge:
  Understanding of NLP and LLMs, including their strengths and limitations, for managing expectations and troubleshooting.
• Basic programming (optional):
  Python knowledge is helpful for scripting, APIs, and custom AI model training.

• Demonstrated expertise in SDL Tridion Docs or an equivalent Component Content Management System (CCMS) is required.
• Proficiency with XML authoring tools, including Oxygen, is essential.
• In-depth knowledge of topic-based authoring and reusable information architecture is mandatory.
• Self-motivated, organized, and action-oriented; effective in cross-functional teams.
• Excellent at explaining technical information clearly.
• Quick to learn products through hands-on experience.
• Experience in video production will be considered an asset.
• Familiarity with Agile methodologies and tools such as JIRA and Confluence is advantageous.