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IT Support HelpDesk/Support

L2 Service Desk Specialist: Windows & Mac Escalations

Job in Johannesburg, 2000, South Africa
Listing for: The Legends Agency
Full Time position
Listed on 2026-01-10
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Job Description & How to Apply Below
A leading Managed Services Provider in Johannesburg is seeking a Service Desk Analyst (L2) to provide technical support across Windows and MacOS environments. You'll resolve complex second-line incidents, support software updates, and collaborate with the IT team. The ideal candidate has strong troubleshooting skills, 2+ years of IT support experience, and a customer-first mindset. This dynamic role operates on UK hours and offers a collaborative work culture.
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