Smart Devices Technician

About the Role

We are looking for a technically skilled and customer-focused Smart Device Technician to join our team. If you are passionate about consumer electronics and thrive on solving technical challenges, this role is for you.

• Carry out and assist with repairs on a wide range of smart devices, smart home devices, headsets, tablets, and smartwatches.
• Perform comprehensive diagnostics and testing on devices (e.g., touchscreen functionality, sensors, Bluetooth pairing, GPS/heart-rate accuracy, and network connectivity).
• Deliver outstanding customer service and provide expert product advice.
• Professionally handle customer queries, returns, and complaints.
• Maintain accurate repair logs and service documentation.

• An N6 Certificate in Electronic Engineering.
• CompTIA A+ Certification.
• Proven 2 years hands-on experience in repairing consumer electronics and smart devices.
• Strong diagnostic, troubleshooting, and soldering skills.
• Excellent customer service and communication abilities.
• Ability to work accurately under pressure in a fast-paced environment.

SMD Technologies is an equal opportunity employer and is committed to the principles of employment equity. In accordance with the Company’s Employment Equity Plan and the requirements of the Employment Equity Act, preference may be given to suitably qualified candidates from designated groups. Applications from persons with disabilities are encouraged.