More jobs:
L3 Fortinet Engineers
Job in
Johannesburg, 2000, South Africa
Listed on 2026-01-26
Listing for:
Boardroom Appointments
Full Time
position Listed on 2026-01-26
Job specializations:
-
IT/Tech
Cybersecurity, Network Engineer, IT Support, Network Security
Job Description & How to Apply Below
- Lead L3 support activities for the Retail Network, ensuring optimal performance, security, and reliability.
- Collaborate with MNCS to address L2 activities and provide assistance with partial L3 support.
- Participate in design discussions and contribute to the development of network infrastructure plans.
- Assist with transitions, migrations, and upgrades as required, ensuring minimal disruption to operations.
- Act as a point of contact for incident response, troubleshooting, and resolution for network-related issues.
- Monitor network performance and security, proactively identifying and addressing potential issues.
- Maintain accurate documentation of network configurations, changes, and troubleshooting procedures.
- Provide on-call support as needed, being readily available to address urgent issues.
- Liaise with vendors and third-party providers for escalations and technical assistance.
- Collaborate with internal teams to implement best practices and optimize network operations.
- Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
- Strong experience working with Fortinet products, particularly Fortigate firewalls.
- Proven experience in a senior-level role providing L3 support for large-scale network environments.
- Proficiency in network design, implementation, and troubleshooting.
- Excellent understanding of network protocols, routing, and switching.
- Solid knowledge of cybersecurity principles and best practices.
- Experience with incident response procedures and tools.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Availability to be on-call and respond to emergencies outside of regular business hours.
- Relevant certifications such as Fortinet Network Security Expert (NSE) or Cisco Certified Network Professional (CCNP) are preferred.
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