L’Oréal - E-Commerce Manager – Dermatological Beauty Division; LDB
Job in
Johannesburg, 2000, South Africa
Listing for:
L'Oréal
Full Time
position
Listed on 2026-02-13
Job specializations:
-
IT/Tech
Digital Marketing, Ecommerce
Job Description & How to Apply Below
Position: L’Oréal - E-Commerce Manager – Dermatological Beauty Division (LDB)
Job Title: E-Commerce Manager – Dermatological Beauty Division (LDB)
Location: Johannesburg, South Africa
Reporting to: Divisional General Manager (GM)
Division: L’Oréal Dermatological Beauty (La Roche-Posay, Cera Ve, Vichy, Skin Ceuticals)
The LDB Mission: At L’Oréal Dermatological Beauty, our mission is to change people's lives by providing dermatological solutions that are both life-changing and accessible. As the E-Commerce Manager, you are the architect of our "Digital Medical Shelf." You will merge the precision of clinical science with the speed of e-retail to ensure our brands are the first choice for consumers and patients seeking skin health solutions online.
Job Purpose: As a strategic partner to the Divisional GM, you will define and lead the 360-degree e-commerce roadmap. You are responsible for accelerating online market share and driving sustainable, profitable growth across pure-players (e.g., Takealot, Superbalist, Dermastore), brick-and-click retailers, and emerging social commerce channels. You will ensure that the LDB "Medical DNA"—rooted in efficacy and trust—is seamlessly translated into a premium digital consumer journey.
Key Responsibilities
1. Strategic Growth & P&L Ownership
Visionary
Roadmap:
Develop and execute the annual and multi-year e-commerce strategy aligned with LDB’s global and local business objectives.Financial Stewardship: Full P&L accountability for the e-commerce channel. You will optimize the "bottom line" by balancing aggressive top-line growth with rigorous ROI/ROAS management.Negotiation Excellence: Lead high-level commercial negotiations with key e-retail partners, securing optimal trading terms, "gold-standard" visibility, and exclusive promo calendars.2. The "Perfect Store" & Digital Merchandising
Dermatological Excellence: Ensure our digital presence reflects the clinical authority of our brands. You will oversee the deployment of high-quality, science-based assets that educate the consumer.UX & Conversion: Audit and optimize the "Digital Shelf" (Search ranking, Brand Rooms, A+ Content) to ensure a frictionless path to purchase.Catalog Strategy: Manage the digital portfolio, ensuring a balance between "hero" clinical products and e-commerce-exclusive bundles or trial kits.3. Performance Marketing & Precision Traffic
Full-Funnel Optimization: Partner with Media and Brand teams to drive high-intent traffic via SEO, SEM, and Social Commerce.CRM & Loyalty: Leverage data to increase Lifetime Value (LTV) through personalized retargeting4. Operations & Supply Chain Integration
Forecasting Accuracy: Work hand-in-hand with Supply Chain and Demand Planning to ensure stock availability, specifically for high-velocity e-retail events (Black Friday, Payday cycles).Agile Fulfillment: Monitor retailer delivery performance and customer feedback to ensure the last-mile experience matches L'Oréal’s premium standards.5. Data Intelligence & Actionable Reporting
KPI Command: Track and present weekly performance dashboards (Traffic, Conversion Rate, AOV, Bounce Rate) to the Divisional GM.Market Intelligence: Stay ahead of the curve by monitoring competitor moves in the "Beauty Tech" and "Med-Retail" space.Required Skills & Experience
Education & Experience:
Academic Background: Degree in Business, Marketing, or Digital Systems.Professional Track Record: 8+ years of experience in E-Commerce. Experience in Pharmaceuticals, Dermo cosmetics, or Premium Retail is highly preferred.Proven Success: A history of scaling e-retail accounts and managing significant performance marketing budgets.Technical
Competencies:
Data Mastery: Advanced proficiency in Google Analytics (GA4), Looker Studio, or Power
BI.Platform Expertise: Familiarity with CMS platforms and the back-end mechanics of major e-retailers (Takealot, etc.).Search & Social: Deep understanding of the algorithms governing SEO/SEM and Social Media conversion.Medical Sensitivity: The unique ability to translate complex clinical claims into compelling, compliant, and consumer-friendly digital content.Soft Skills (The L’Oréal DNA):
Entrepreneurial Spirit: You operate with a "test and learn" mindset, moving with the speed of a start-up while leveraging the resources of a global leader.Analytical Rigor: You don’t just report data; you tell a story and provide a strategic "why" behind every number.Strategic
Collaboration:
A bridge-builder who can align Marketing, Sales, IT, and Finance toward a unified digital goal.Consumer Centricity: An obsession with the end-user (the patient), ensuring they receive the right product and the right advice at the right time.Why Join LDB? Joining LDB means more than just driving digital sales; it means pioneering the future of skin health accessibility
. You will work at the intersection of medical rigor and digital innovation, ensuring that life-changing dermatological solutions reach the patients and consumers who need them most.
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
