Technical Helpdesk Support
Job in
Johannesburg, 2000, South Africa
Listed on 2026-02-13
Listing for:
The Talent Room
Full Time
position Listed on 2026-02-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Description:
- Provide first-line technical support for software and hardware-related issues
- Log, track, and resolve queries via a ticketing system
- Perform IT setups for new employees, including hardware, software, and user access
- Maintain and update IT maintenance and asset registers
- Troubleshoot and resolve basic network and system issues
- Escalate unresolved issues where necessary and follow up to resolution
- Deliver professional and clear communication to end users
Requirements:
- A+ and N+ certifications (essential)
- Solid understanding of IT hardware and software
- Experience working with a ticketing/helpdesk system
- Strong administrative skills with attention to detail
- Well-spoken, professional communicator
- A vibrant, friendly, and approachable personality
Please follow our website and social media channels to be the first to know when our clients have new vacancies!
Facebook:
The Talent Room
Instagram: tr.talent.room
Linked In:
The Talent Room – Recruitment Solutions
website:
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