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Senior IT Helpdesk Engineer; 1st Line – Global

Job in Johannesburg, 2000, South Africa
Listing for: Uptime Solutions
Full Time position
Listed on 2026-02-14
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Position: Senior IT Helpdesk Engineer (1st Line) – Global Support
A technology services company in Johannesburg is seeking a Senior Tier 1 Helpdesk Technician responsible for providing technical support to end-users while resolving basic issues. Candidates should have 2+ years of experience in IT support or helpdesk roles and be familiar with Microsoft technologies, as well as basic networking principles. The position involves collaborating with an international client and requires strong problem-solving and communication skills.

This role supports hours aligned to US Eastern Time.
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Position Requirements
10+ Years work experience
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