Senior Design Systems Specialist

Senior Design Systems Specialist page is loaded## Senior Design Systems Specialist locations:
Gauteng, Johannesburg time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
February 20, 2026 (3 days left to apply) job requisition :
JR103597##
** Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.
**** Job Purpose
** The Senior Design Systems Designer is responsible for building, maintaining, and evolving a scalable design system that ensures consistency, efficiency, and compliance across all digital products and brands. This role enables teams to deliver cohesive, accessible, and trustworthy user experiences across apps, websites, internal platforms, and policy tools. Working closely with designers, developers, product managers, and brand teams, the designer will create reusable components, clear guidelines, and robust documentation.

They will also drive governance to ensure alignment with brand, accessibility, and regulatory standards in the insurance space.
** Responsibilities
* * Design and Conceptualisation & Maintenance  Create, document, and maintain a library of reusable UI components, patterns,  and design tokens.  Ensure consistency and scalability of design elements across digital platforms  (web, app, internal platforms - consultant portals and self-service tools).  Maintain and evolve the Digital CI:
Contribute to defining, documenting, and  updating the Digital Corporate Identity to ensure consistency, accessibility, and  scalability across all digital platforms. Support the broader design team with ad hoc design initiatives and projects  when required.
Stakeholder Management  Contribute to the management of partnering relationships with internal clients,  building effective working relationships and providing high-quality professional  services to support in delivering business strategy and plans.  Cross-functional collaboration with product designers, UX writer, and developers  to ensure the design system supports seamless end-to-end experiences across  all platforms.  Work closely with development teams to ensure components are built to  specification and meet accessibility standards.
Governance & Standards  Establish and uphold guidelines for usage, accessibility, and brand alignment  within the design system.  Conduct regular audits of digital products to identify inconsistencies and  recommend improvements.
Customer Needs/Experience Research  Gather feedback from design and development teams to refine and expand the  design system over time.  Stay up to date with design trends, tools, and best practices to evolve the design  system.  Support the implementation of differentiating customer experience initiatives,  tools, and processes, including customer experience testing.
Product Training  Develop training courses to meet identified needs in order to improve  performance and meet business requirements.  Provide training and documentation to help designers and developers adopt and  use the system effectively.  Act as a champion for design consistency and advocate for the value of design  systems across the organisation.
Customer Experience Mapping  Lead implementation and performance of techniques such as voice of the  customer initiatives, journey mapping, and qualitative touchpoint analysis to  identify customer pain points, challenges, and hurdles; advise on approaches to eliminate negative experiences and enhance customer interactions.
Product and Solution Development  Define and deliver products and services that meet customer needs by selecting  the best possible approaches available within established systems.
Improvement / Innovation  Identify shortcomings and suggest improvements to existing processes, systems  and procedures, then delivers a plan for a small element of a change  management program with guidance from a project/program manager.
Personal Capability Building  Act as subject matter expert in an area of expertise. Maintain external  accreditations and in-depth understanding of current and emerging external  regulation and industry best practices through…