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Technical Support HelpDesk/Support

Service Desk Specialist – First-Line IT Support

Job in Johannesburg, 2000, South Africa
Listing for: Transnet Company
Full Time position
Listed on 2026-02-20
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A national rail infrastructure organization in Johannesburg seeks a Service Desk Agent to provide first line ICT technical support. Responsibilities include troubleshooting, managing service requests, and ensuring user satisfaction. Candidates should have a Diploma in IT or equivalent, knowledge of Microsoft products, and 1-2 years of customer service experience. This role involves significant interaction with clients and contributes to overall service desk improvements.
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