Senior Tech Partner

Join our dynamic IT Support team and be the hero who keeps our technology running smoothly! We're looking for a passionate IT Support Professional who thrives on solving technical challenges and delivering exceptional customer service. What will you do:
* Provide first-line technical support for hardware and software systems, ensuring quick resolution of user issues
* Diagnose and troubleshoot technical problems through effective communication with users
* Manage and coordinate support requests, escalating complex issues to appropriate support levels
* Evaluate hardware and software performance, recommending strategic improvements to IT infrastructure
* Lead and supervise support activities, ensuring high-quality service delivery standards What will make you successful:
* IT related related qualification
* Minimum 10 years experience in IT support
* Experience managing people
* Proven track record in IT support and technical problem-solving
* Strong understanding of hardware, software systems, and IT infrastructure
* Excellence in customer service and communication skills
* Ability to manage multiple priorities while maintaining attention to detail
* Leadership capabilities with experience in coordinating support activities What's in it for you:
* Opportunity to lead and shape the future of IT support services
* Dynamic work environment with continuous learning opportunities
* Career growth and professional development pathways
* Collaborative team culture focused on innovation and excellence
* Chance to make a real impact on organizational success through technology Let us learn about you! Apply today. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.