CX Solutions Designer — AI
Job in
Randburg, Johannesburg, 2000, South Africa
Listed on 2026-03-02
Listing for:
FirstRand
Full Time
position Listed on 2026-03-02
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Location: Randburg
A leading financial institution in Randburg seeks a dynamic Solution Specialist to lead the design and implementation of innovative customer-facing solutions across AI and digital channels. This role requires expertise in customer experience design and a strong background in AI-driven service models. The ideal candidate will collaborate with business teams to meet strategic goals. Candidates should have 3–5 years of experience, ideally in a related role, and a Bachelor of Commerce equivalent.
A commitment to creating efficient, high-value customer journeys is essential.
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