Site Reliability Engineer; SRE

We are seeking a seasoned Site Reliability Engineer (SRE) with a solid background in payment systems and high-availability architectures. The ideal candidate will have hands‑on experience managing large‑scale, distributed systems in production, with a deep understanding of reliability, scalability, and performance tuning in the financial services or payments industry.

• Design, build, and maintain scalable, resilient, and secure infrastructure for high-volume payment platforms.
• Ensure system uptime, reliability, and performance through effective monitoring, alerting, and incident response strategies.
• Collaborate with software engineering and Dev Ops teams to implement CI/CD pipelines and improve deployment efficiency.
• Proactively identify and mitigate system bottlenecks, failures, and potential points of failure.
• Manage disaster recovery strategies, failover planning, and performance testing for critical payment services.
• Work with development teams to ensure services are designed for reliability, scalability, and observability from the ground up.
• Participate in root cause analysis and post‑incident reviews to prevent future outages.

• 8+ years of overall experience in infrastructure engineering or SRE roles, with at least 3+ years in the payments/fintech domain
  .
• Strong understanding of payment protocols (UPI, IMPS, RTGS, NEFT, SWIFT, etc.) and transaction processing systems.
• Proven expertise in Linux systems administration
  , cloud platforms (AWS, GCP, or Azure), and container orchestration (Kubernetes).
• Solid experience with monitoring/logging tools like Prometheus, Grafana, ELK Stack, Splunk
  , etc.
• Proficiency in one or more scripting languages (Python, Shell, Go, etc.) for automation.
• Experience with incident management
  , SLAs, and system troubleshooting in high‑pressure environments.
• Familiarity with security and compliance practices in the financial sector (e.g., PCI‑DSS, ISO 27001).

• Previous experience supporting mission‑critical applications in banking or financial services
  .
• Exposure to Kafka
  , Redis
  , or other real‑time streaming and caching technologies.
• Experience with Site Reliability Engineering principles and implementing SLOs/SLIs
  .
• Understanding of the Error Budget (EL) concept and how it ties into availability and release decisions.
• Experience on any performance testing tool like K6, JMeter, Load Runner
  .
• Familiarity with mocking tools like Mockito, Wire Mock, Microcks
  .