Senior Manager: Management Information; MI

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adoption i.t.o. customer analytics methodology, governance and delivery objectives. The role will lead a team of business intelligence analysts, database administrators, solutions designers, visualisation experts and data analysts to delivery accurate reporting, dashboards and insights to drive decision making . The role will also lead decisions on technologies, techniques, and standards in the broader business intelligence community.

The Senior Manager of Management Information (MI) is responsible for leading the Management Information, Business Intelligence and Data Analytics capability for Private Wealth Banking. Reporting to the CFO, the role is accountable for delivering high-quality management information, performance insights and to enable data-driven decision support by executive leadership.

The role leads a team responsible for MI reporting, analytics, data governance, business intelligence solutions and reporting enablement, ensuring stakeholders have access to accurate, timely and actionable information. The successful candidate will work closely with the Head of Performance Analytics & Business Partnering, business executives, technology teams and Exco stakeholders to support strategic decision-making, performance management and business growth.

• Reports to the CFO:
  Private Wealth Banking
• Member of the PWB Finance Leadership Team
• Regular engagement with Exco and senior business stakeholders
• Leads and develops the MI team and associated specialist resources

• Lead the delivery of management information, performance reporting, dashboards and business insights across Private Wealth Banking.
• Translate complex data into meaningful insights and recommendations that support strategic and operational decision-making.
• Drive continuous improvement in reporting, automation, analytics and data visualisation capabilities.

• Ensure the accuracy, integrity, security and governance of management information.
• Establish and maintain appropriate controls, standards and processes for MI delivery.
• Identify and manage data, reporting and operational risks impacting the business.

• Partner with executive leadership, Finance, Technology, Data and Business teams to understand information requirements and deliver value-adding insights and data that meets stakeholders need.
• Build strong relationships across the business and act as the key point of contact for MI-related matters.

• Lead, coach and develop a high-performing MI team.
• Drive a culture of accountability, collaboration, continuous improvement and service excellence.
• Manage team priorities, resource planning and delivery against business objectives.

• Oversee MI technologies, reporting platforms and data infrastructure supporting the business.
• Drive automation, reporting efficiency and modern analytics capabilities.
• Ensure effective management of data dependencies and reporting solutions.

• Significant experience in Management Information, Business Intelligence, Data Analytics or Performance Reporting.
• Proven leadership experience managing specialist analytical…