Business Analyst

A leading logistics provider is seeking a Business Analyst to bridge operations, systems, finance, IT, and business stakeholders. The role focuses on analysing processes, identifying gaps, and translating requirements into data-driven solutions that improve service, cost, productivity, and decision-making.

• Stakeholder engagement & requirements documentation (BRDs, functional specs)
• Business process analysis, mapping, and improvement initiatives
• Systems & data analysis (TMS, WMS, ERP, BI tools)
• Solution design, testing, and implementation support
• Business intelligence dashboards (Power BI, Azure SQL, Fabric)
• Continuous improvement, root cause analysis, and process-solving
• Project & change management support

• Degree in Industrial Engineering, Supply Chain, IT, or Business Analysis
• 23 years business analysis experience in logistics/supply chain
• Strong knowledge of Lean Six Sigma, DMAIC, RCA, process mapping, and BI tools
• Proficiency in Power BI, SQL basics, and MS Office (Excel, Word, Outlook)
• Experience with OPSI/TRAMM, TMS routing, and ERP systems advantageous
• Attributes:
  Analytical, detail-oriented, proactive, and collaborative with strong communication skills. Ability to translate operational data into actionable insights and support continuous improvement.