HubSpot Integration Specialist

We’re looking for a Hub Spot Integrations Specialist to build and maintain the technical connections between Hub Spot and the wider systems that support our three core brands across B2C and B2B operations. This role focuses on joining up Hub Spot with VOIP, Whats App, email infrastructure, our back-of-house operational systems, and data enrichment tools.

You’ll start by auditing our current integrations, understanding what exists today, where the gaps and risks are, and how well our systems are talking to each other. From there, you’ll help design and build a solid, well-documented integration foundation, before moving on to further enhancements: improved automations, better data flows, and new connections that help teams across the business work faster and with better information.

This is a hands‑on, technically minded role for someone who understands Hub Spot’s API and automation tools, is comfortable working with tools like Zapier alongside native or custom integrations and enjoys taking a system that has grown over time and making it more scalable and reliable.

As we scale, this role will naturally expand to cover a broader integrations roadmap, additional systems, and more advanced automation, while remaining grounded in a strong technical foundation and close partnership with the Head of CRM.

* This position is based in Johannesburg or Cape Town

• Audit our existing Hub Spot integrations across VOIP, Whats App, email, back-of-house systems and data enrichment tools to understand current state, coverage and gaps
• Map how data currently flows between Hub Spot and connected systems, flagging where flows are manual, fragile or undocumented
• Identify risks, inefficiencies and duplicated effort in the current integration landscape
• Develop a prioritized integration roadmap, distinguishing quick wins, foundational fixes and longer‑term enhancements
• Recommend the right integration approach for each use case (native Hub Spot integrations, Zapier, middleware, or custom API‑based solutions) based on reliability, cost and maintainability

• Build, maintain and troubleshoot the integration between Hub Spot and our VOIP/telephony systems, ensuring call data, logs and recordings flow correctly into the CRM
• Manage and improve the Whats App integration, supporting reliable two‑way messaging and conversation history within Hub Spot
• Design and maintain integrations with our 2–3 internal back‑of‑house systems, ensuring accurate, timely data exchange to support operational teams
• Implement and manage data enrichment tool integrations to improve contact and company data quality across B2C and B2B pipelines
• Ensure integrations are built with our three core brands in mind, respecting the different data and workflow needs of each

• Work directly with the Hub Spot API to build custom integrations and data syncs beyond out‑of‑the‑box functionality
• Design, build and maintain Zapier/N8N workflows (or equivalent automation tooling) to connect Hub Spot with third‑party systems
• Build custom‑coded workflow actions and webhooks where native tools fall short
• Monitor integration performance and set up error handling and alerting so issues are caught before they impact users
• Keep pace with new Hub Spot API capabilities, connectors and platform updates relevant to our integration stack

• Establish and maintain data mapping, validation and transformation standards across all integrated systems
• Monitor data quality across B2C and B2B pipelines and address root causes of data mismatches between systems
• Support secure and compliant handling of customer data as it moves between systems
• Keep…