AI Enablement Coach; FTC)
Job in
Johannesburg, 2000, South Africa
Listed on 2026-10-12
Listing for:
First Point Group
Full Time, Contract
position Listed on 2026-10-12
Job specializations:
-
IT/Tech
AI Business & Operations, Change Management, AI Engineer (Applied/Software)
Job Description & How to Apply Below
An opportunity is available for an experienced AI Enablement Coach to support the adoption and effective use of approved AI tools within an Operations & Administration environment.
The role focuses on practical AI adoption, coaching and enablement
, with particular emphasis on Microsoft Copilot Chat and Microsoft 365 Copilot
.
The successful candidate will support employees in incorporating AI into day-to-day workflows, improving productivity, identifying practical AI use cases and applying responsible AI principles.
Key Responsibilities- Deliver one-to-one coaching, small-group sessions and practical AI bootcamps.
- Coach employees on the effective use of Microsoft Copilot Chat and Microsoft 365 Copilot.
- Develop effective prompts, reusable prompt templates and practical AI guides.
- Support Copilot use across Excel, Word, PowerPoint, Outlook and Teams
. - Translate operational challenges into practical AI-assisted processes.
- Support AI use cases including reporting, data analysis, research, summarisation, document comparison, drafting, meeting preparation and decision support.
- Analyse operational procedures to identify suitable AI opportunities.
- Work with management to assess and prioritise identified AI opportunities.
- Gather user feedback and identify adoption barriers.
- Develop prompt libraries, templates, playbooks and worked examples.
- Reinforce responsible AI principles, including data privacy, information security, verification and human review.
- Track AI adoption, participation, completed use cases, time savings and business benefits.
- Refer requirements involving integrations, automation or new solution development to the appropriate technology teams.
- Strong practical experience with Microsoft Copilot Chat and Microsoft 365 Copilot
. - Experience in AI adoption, enablement, training or user coaching.
- Strong understanding of AI prompting and prompt development.
- Experience coaching users on deployed AI-enabled solutions.
- Excellent facilitation, coaching and change-adoption skills.
- Strong working knowledge of Excel, Word, PowerPoint, Outlook and Teams
. - Understanding of Responsible AI, privacy, information security and human oversight.
- Strong stakeholder engagement and communication skills.
- Experience with in financial services, regulated operations or similar environments.
- Experience supporting enterprise AI adoption or digital transformation programmes.
- Experience developing AI training materials, prompt libraries or user guides.
- Experience measuring AI adoption, productivity improvements, time savings or business benefits.
- Familiarity with Microsoft 365 governance, data protection and information security principles.
This is an AI enablement and adoption role
, not an AI development role.
- Building Copilot Studio agents, bots or production applications.
- Developing system integrations or automated write-back solutions.
- Making autonomous operational, regulatory or employee decisions.
- Replacing accountable business review, decision-making or approval processes.
The focus is on enabling employees to use existing AI capabilities effectively, safely and responsibly
.
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