It Operations Manager

• Enterprise networking and infrastructure operations
• Cloud platforms (Azure, AWS, or similar)
• Microsoft 365, Entra , and endpoint management
• IT service delivery and end-user experience
• Cybersecurity, governance, risk, and compliance
• Incident management, business continuity, and disaster recovery
• Vendor relationships, budgeting, and operational reporting
• Team leadership, development, and performance

A proven IT leader with:

• Strong enterprise networking and firewall experience
• Deep knowledge of infrastructure, cloud, and security operations
• Experience leading technical teams and delivering results through others
• A service-focused mindset and passion for improving user experience
• Strong understanding of governance, risk, and compliance within regulated environments
• The ability to communicate effectively with both technical teams and business leaders

• Dev Ops and CI/CD environment experience
• Infrastructure automation skills using tools such as Power Shell, Terraform, or Ansible
• ITIL, ISO 27001, cloud, networking, or security certifications
• Experience applying AI-powered tools and automation to improve operational efficiency

Within the first year, the successful candidate will establish trusted operational reporting, strengthen security and resilience, improve service delivery performance, and build a highly effective operations function that enables the business to work faster, smarter, and more securely.

This is an opportunity to make a meaningful impact on a growing technology environment, influence strategic decisions, and play a central role in ensuring reliable, secure, and well-governed technology services.