Senior Manager: System Development

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Job Description Credit Guarantee Insurance Corporation (CGIC) seeks an experienced Senior Manager:
System Development to lead the organisation's software development, business analysis, application modernisation and technology delivery capabilities.

The successful candidate will be responsible for ensuring the stability, enhancement and strategic evolution of CGIC's technology landscape while leading multiple teams responsible for core business systems, integration platforms, customer-facing solutions, data services and strategic transformation initiatives. The role combines technology leadership, people management, delivery governance, architecture oversight, innovation and stakeholder engagement at executive level.

Develop and execute CGIC's application development and modernisation strategy. Define technology roadmaps aligned to business objectives. Lead the transition from legacy platforms to modern cloud-enabled and API-driven architectures. Drive architecture, integration and digital transformation initiatives. Partner with EXCO and business leadership on strategic technology decisions. Ensure technology investments support business growth, operational efficiency and risk management.

Lead multiple development teams responsible for:

• Underwriting systems
• Claims systems
• Reinsurance systems
• Accounting systems
• Broker and client portals
• Collections and workflow solutions
• API and integration services

Establish engineering standards, SDLC governance and quality controls. Manage application life cycles from conception through deployment and support. Improve development productivity, release governance and delivery predictability. Drive agile delivery practices and continuous improvement.

Lead strategic programmes focused on the modernisation of CGIC's legacy platforms. Drive API-first integration strategies. Guide migration and transformation initiatives involving legacy Software AG/Natural platforms and modern technologies. Develop and execute long-term technology transformation roadmaps. Reduce key-person dependency and improve organisational resilience.

Oversee the delivery of multiple concurrent projects and programmes. Ensure effective project governance, risk management and executive reporting. Manage project prioritisation and resource allocation. Establish delivery metrics and performance reporting. Ensure alignment between business priorities and development capacity.

• Platform modernisation
• Broker Management solutions
• Portal and customer-facing applications
• API enablement and external integrations
• Data and reporting initiatives
• Core insurance system

Lead and develop multidisciplinary teams including:

• Development Managers
• Software Developers
• Business Analysts
• Data Analysts
• Database Specialists
• Technical Leads

• Workforce planning
• Coaching and mentoring
• Succession planning
• Performance management
• Talent acquisition
• Capability development
• Building high-performing delivery teams

Serve as a trusted advisor to executive leadership. Build strong partnerships with business units and operational leaders. Manage relationships with strategic technology vendors and service providers. Present progress, risks and investment recommendations to executive governance forums. Facilitate decision-making across business and technology stakeholders.

Ensure adherence to IT governance frameworks. Manage application and delivery risks. Establish change, release and environment governance disciplines. Support audit, compliance and regulatory requirements. Maintain business continuity and operational resilience.

Degree in Information Technology, Computer Science, Engineering or related field. Postgraduate qualification advantageous. Relevant leadership and project delivery certifications beneficial.

12+ years experience within software development and delivery environments. 7+ years in senior technology leadership roles. Proven experience leading large technical teams. Experience managing complex application portfolios. Experience leading enterprise transformation and modernisation initiatives. Experience interacting with executive leadership and boards.

Strong knowledge of: application…