Qualification & Certification Manager

Job Description

Role Overview

The Qualification & Certification Manager at SAIW oversees the full qualification and certification processes for both personnel and companies. This includes maintaining compliance with international standards, managing quality systems, and ensuring the integrity and continuous improvement of all certification-related activities.

Key Responsibilities

Quality & Certification Management

• Create, implement, maintain, and update policies, procedures, and quality-related manuals.
• Plan, develop, and manage the Quality Management System (QMS) for all certification requirements.
• Maintain impartiality and ensure training materials remain relevant and up to date.
• Establish and manage processes required for effective quality management.
• Set annual quality objectives and targets.
• Communicate and promote understanding of the QMS across all stakeholders.
• Manage external quality assurance and quality control suppliers.
• Promote awareness of quality management principles throughout the organisation.
• Conduct internal audits to assess levels of conformance.
• Initiate and monitor corrective actions for nonconformities.
• Ensure legislative compliance and governance of all QMS processes.
• Report QMS performance and quality issues transparently to senior management.
• Provide input to the annual SHEQ management system review.

Standards Compliance & Accreditation

• Ensure compliance with ISO 9001:2015 and coordinate its implementation.
• Maintain accreditations such as:
• ISO 3834
• ISO 17021

• ISO 17024

  through IIW IAB and SANAS.

• Lead the review, development, and continuous improvement of examinations, personnel certification, and company certification practices.
• Manage QA documentation and liaise with committee members, national organisations, and external bodies.
• Oversee internal and external audits for both company and personnel certification.
• Fulfil the roles of representative for ISO 17021 and ISO 17024
  .

Training & Staff Development

• Train and support staff, auditors, and invigilators.
• Ensure examination integrity and the proper administration of all assessments.

Strategic & Operational Responsibilities

• Drive strategic plans to improve qualification and certification standards.
• Ensure adherence to relevant standards such as ISO 9712
  , SAIW standards, and IIW rules.
• Manage budgets and ensure legal and regulatory compliance.
• Report statistical and quality performance information to relevant committees.
• Support continuous improvement to maintain SAIW’s leadership in qualification and certification of personnel and companies.

Requirements

Minimum Requirements

• Engineering Degree or Higher National Diploma in Engineering.
• International Welding Technologist (IWT) or International Welding Engineer (IWE).
• Management Diploma.
• Minimum of 5 years’ industry or training experience
  .

Requirements
Quality Management Systems (QMS) Mastery Accreditation & Standard Compliance (ISO/SANAS/IIW) Audit Leadership (Internal & External) CAPA & Root-Cause Analysis Impartiality, Ethics & Governance Examinations & Certification Integrity Personnel Competence & Qualification Schemes Document & Record Control Risk Management Supplier & External Provider Quality Oversight Stakeholder Engagement & Committee Management Training & Capability Building Data, Metrics & Statistical Reporting Management Review & Strategy Execution Change Control & Continuous Improvement Legal & Regulatory Compliance Communication & Technical Writing Leadership & People Management Budgeting & Resource Planning IT/Systems Proficiency (QMS & Exam/Candidate Systems)