Issuing VAS - Solutions Sales Manager

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Southern Africa Issuing VAS Solutions Sales Manager(Portugues Speaking)

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

We are seeking a highly motivated and experienced Manager, Issuing VAS – Solutions Sales Manager. The ideal candidate will have significant experience within the financial services industry and be able to understand and navigate the unique challenges brought forward by issuing clients.

The Manager, Issuing VAS - Solutions Sales Manager helps potential customers understand, compare, and contrast the solutions that are available and helps ensure that the solutions work successfully once the buying decision has been made. This role will work side by side with the local country teams to sell and retain VAS Issuing solutions to Financial Services provides.

This role for is part of the larger Value-Added Services Sales function, with expected focus on the sale of services related to payments and account to account transactions in the market, and potentially over time expand to other products and services. Internally, the role requires collaboration with a wide range of cross functional teams, including but is not limited to Generalist Sellers, Sales Engineering, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing.

Key Responsibilities

· Act as Subject Matter Expert (SME) for all Issuing VAS solutions

· Lead the solution design discussions as well as deep dive workshops with customers to clearly define the customer specific solution

· Drive Tier 1/large scale direct bank and reseller projects

· Assist with RFI/RFP requests to provide polished, well thought responses to answer the customer's inquiries

· Partner closely with cross functional teams to ensure seamless client transitions, interacting with and influencing all levels of the organization, including senior executives

· Identify potential issues related to implementation and coordinate resolution of issues by working with the required stakeholders

· Ensure Solution Design Guides are completed accurately and expeditiously

· Assist in creating and managing internal documentation

· Reinforce Standard Operating Procedures (SOPs) internally and externally

· Verify the client has met requirements to support the solution and ensue they understand the expectations of the implementation phase

· Successfully manage multiple customer engagements concurrently

· Work with downstream payment service providers, card networks & other third parties during the implementation

· Adopt a solution-oriented mindset and continue to think how we can improve our customer experience

· Provide market feedback and updates to the Product organization to enhance solutions and communicate best practices

· Embrace teamwork while promoting a positive culture of openness and flexibility

Essential Functions

· Accountable to driving and achieving the Payments and Account to Account Solutions, potentially inclusive of other Issuer Value Added…