Control Room Operator

Overview

Control Room Operator – Faerie Glen, Pretoria East - Security Industry |R8 000 to R12 000

The Opportunity:

If you stay calm under pressure and enjoy being the person who keeps things moving, this role is for you. You will work in a busy control room where your actions help protect families, farms, estates, and businesses every day. This is a role where focus and quick thinking matter, with stable shift work and opportunities to grow in a serious security environment.

The Company:
Our client is an established tactical security and armed response provider focused on rural and semi-rural protection across Pretoria East and surrounding areas. They support local communities and businesses with alarm monitoring, armed response, patrols, and security systems.

• Monitor alarm activations (commercial and residential) and dispatch Armed Response or technical teams
• Log all incidents clearly and track response units until each case is closed
• Communicate by two-way radio and phone with patrol officers, response teams, management, and clients
• Use knowledge of the Pretoria East area (Pretoria East, Boschkop, Rayton, Cullinan) to guide teams to the right locations
• Monitor CCTV, panic systems, and other security equipment, and report faults to the technical team
• Write accurate incident reports and shift handover reports

• Matric (Grade 12)
• Proven experience as a Control Room Operator / Service Controller / Dispatcher (security industry preferred)
• Strong dispatch and incident coordination skills
• Clear communication skills (Afrikaans & English preferred)
• Strong admin skills, attention to detail, and accurate incident logging
• CCTV monitoring and panic systems experience is an advantage
• Computer literate (MS Office)
• Able to work shifts (day/night/weekends/public holidays)

To Apply: Whats App your CV to with reference "Control Room Operator."