Director of Engineering; Software Job Johannesburg area,South Africa,Software Development

Position: Director of Engineering (Software)

Director of Engineering (Software) required in Johannesburg.

A leading global payments technology organisation is looking for an experienced Director of Engineering & Customer Success to lead a team of 12+ engineering and customer success professionals.

The role combines technical leadership, software engineering, customer implementation and commercial delivery. The successful candidate will be technically credible, hands-on and comfortable engaging directly with software engineers, architects, banks and enterprise customers.

Salary: R1.8 – R2 million per annum.

Duties and Responsibilities:

Lead and develop a team of 12+ engineering and customer success professionals.
Oversee software engineering, embedded payment solutions, integrations and technical delivery.
Manage customer implementations, UAT, go-live and post-deployment support.
Act as the senior technical escalation point for key customers.
Build strong relationships with banking and enterprise customers.
Ensure technical delivery meets customer and commercial requirements.
Partner with Sales on solution design, proposals and new business opportunities.
Drive engineering best practices, processes and continuous improvement.

Requirements:

10+ years’ experience in software engineering, technical delivery or engineering leadership.
Strong technical background in software development, embedded systems and/or networking.
Proven experience managing engineering/technical teams of 10+ people.
Experience with complex software implementations, integrations and UAT.
Strong customer-facing experience, preferably within payments, Fin Tech, banking or enterprise technology.
Ability to engage at software, code and architecture level.
Experience with Jira, Jenkins and similar engineering tools.
Strong communication, leadership and commercial skills.
Bachelor’s degree in Computer Science, Engineering or a related field.
Payment terminal / embedded payment experience will be highly advantageous.

This is an in-office senior leadership role for a technically strong engineering leader who can combine technical expertise, people leadership and customer success.