Senior IA Developer

Design, develop, test, deploy, document and support secure, scalable and reusable robotic process automation solutions that translate approved business requirements into measurable operational outcomes. The role works with process engineers, business analysts, solution architects, data and AI specialists, technology teams and business stakeholders to deliver automations across the full software development lifecycle, while applying Vodacom governance, security, quality and responsible-AI controls.

The Big Data, AI & Intelligent Automation function drives the use of data, artificial intelligence and automation to create measurable business value. Its operating context includes enterprise productivity, cost optimisation, customer experience, new revenue streams, reusable agent frameworks, AI democratisation and governed delivery. The role therefore extends beyond traditional rules-based bots and supports the convergence of RPA, APIs, OCR, document understanding, workflow, data platforms and AI-enabled automation where these capabilities are approved and appropriate.

• Design and build end-to-end RPA workflows from approved process and business requirements.
• Convert process design documents, business requirements and technical designs into maintainable automation components.
• Develop reusable libraries, templates and components to reduce duplicated effort and improve cross-use-case reuse.
• Configure robust exception handling, retries, logging, queues, assets, credentials and operational alerts.
• Integrate automations with enterprise applications, databases, APIs, e‑mail, SharePoint, file systems and approved cloud or AI services.
• Use UI automation, selectors and approved computer-vision techniques where APIs or stable technical interfaces are unavailable.
• Contribute technical estimates, delivery plans, dependency identification and MVP sequencing before build commitments are made.

• Create and execute unit, integration, regression and negative test scenarios, including business and application exceptions.
• Perform peer code reviews and resolve quality findings before release.
• Support system testing, user acceptance testing, business validation and production-readiness reviews.
• Prepare release artefacts, deployment instructions, rollback considerations and handover documentation.
• Validate that successful robot execution also produces the intended business output, reports, notifications and downstream updates.
• Support hypercare after release and clearly distinguish hypercare results from stable production performance.

• Monitor automation health, investigate failed jobs and perform root-cause analysis across development, test and production environments.
• Resolve defects and production incidents in collaboration with support, application, infrastructure and business teams.
• Maintain automations when applications, authentication methods, data structures or business rules change.
• Use operational data and stakeholder feedback to improve stability, utilisation, cycle time, straight-through processing and exception rates.
• Maintain technical documentation, version history, support guides and known-error information.

• Comply with Vodacom architecture, cyber-security, privacy, access-management, source-control and release-governance requirements.
• Secure credentials and sensitive configuration outside code and prevent unauthorised exposure of business or customer data.
• Ensure AI or LLM components used within an automation have the required assessments, approvals, guardrails and human checkpoints.
• Mai…