Front Desk Representative
Listed on 2026-01-16
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Benefits
- Flexible schedule
- Training & development
- Opportunity for advancement
- Leadership roles
- Flexible hours
- Pay raise after training
- Valuable work experience
- Future references/referrals
Front Desk Customer Service Representative
Promotes quality customer service and processes first point sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School‑Sandy Springs customers and is responsible for presenting a positive image for the company.
Primary Responsibilities- Addresses inquiries via phone, digital and in person and follows up timely
- Checks in students on the attendance tracking system and prepares lesson schedules for team members
- Resolves account matters and contacts guests for clarification purposes
- Maintains cleanliness of areas: front desk, Snack Shack, changing rooms, restrooms, and observation space
- Updates informational displays with accurate and timely promotions and literature
- Monitors Snack area and provides guidance to Snack Shack staff
- Ability to work with children
- Problem solver and creative thinking skills to identify and resolve challenges
- Excellent communication and organizational skills
Goldfish Swim School‑Sandy Springs is a learn‑to‑swim facility for kids ages 4 months to 12 years. Our proven confidence‑building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see
NOTE:
The information within this posting is not all‑inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. EEO/Goldfishswimschooljohnscreek is an Equal Opportunity Employer.
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