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Hybrid Customer Success & Claims Prevention Specialist

Job in Johns Creek, Fulton County, Georgia, USA
Listing for: CX Employees
Full Time position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 21000 - 25000 USD Yearly USD 21000.00 25000.00 YEAR
Job Description & How to Apply Below

CX Employees is seeking a Customer Service Associate to support our clients in a hybrid work setting in Georgia. The role focuses on resolving customer issues, monitoring operating units to prevent claims, and improving service levels during shifts from 9am to 6pm.

The candidate will handle calls, manage the customer portal, generate routine reports, and collaborate with regional teams to minimize claims while delivering reliable, courteous service.

We are seeking a motivated Hybrid Customer Success & Claims Prevention Specialist to join CX Employees in GA, United States.

Step into the Hybrid Customer Success & Claims Prevention Specialist role at CX Employees in GA, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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