PRN Patient Access Representative

Responsibilities

• Obtains demographic and insurance information for preregistration/registration on all patients.
• Communicates hospital’s financial policies to all patients.
• Identifies patients who require early financial counseling intervention.
• Collects on self pay accounts, co-pay and deductibles.
• Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up.
• Familiar with Advance Beneficiary Notice, precertification, ICD-9 coding, Medical Terminology.
• Responsible for obtaining pre-certification and/or managed care referrals for inpatient and out patient encounters.
• Maintains knowledge and is familiar with Health Quest, Global Patient Registration (GPR), IDX Scheduling, Millennium, chosen Hospital Estimation Tool, and other systems utilized by Patient Access.

• High school diploma or equivalent.
• Must have at least 2 years healthcare related or customer service experience. Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred.
• CHAA (Certified Patient Access Associate) CPAR (Certified Patient Account Representative) and/or CFC (Certified Financial Counselor) preferred.
• Associate’s, Bachelor’s or Master’s degree may be accepted in lieu of certification requirements or experience. Typing skills with a minimum of 35 wpm and good communication skills.

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at . Please note that one week’s advance notice is preferred.

Emory Healthcare