Telecommunications Administrator

Optomi, in partnership with a leader in the materials industry, is seeking an experienced Telecommunications Administrator. This onsite role is in the Johns Creek area.

Base pay range

$80,000.00/yr - $90,000.00/yr

Responsibilities:

• Support and maintain Teams Voice throughout all locations.
• Provide direct technical support for the planning, coordination, and implementation of Teams Voice migrations, new releases, upgrades, or changes throughout the organization.
• Support and maintain different telephone systems that are in production at other locations until they have been replaced by Teams Voice.
• Collaborate with the Systems & Operations team, Network Operations team, or Service Desk team to ensure high‑quality customer service throughout the organization.
• Manage mobile phone services including support, activations, deactivations, device reporting, and carrier relationships.

Qualifications:

• Minimum of 4 years of relevant experience in Communications/VOIP systems.
• Minimum of 2 years’ experience with Microsoft Teams Voice.
• Minimum of 2 years’ experience with Microsoft O365.
• Minimum of 2 years’ experience supporting mobile devices.

Preferred:

• Proven subject matter expertise in Microsoft Teams Voice Administration and rollouts.
• Experience with Ring Central.
• Knowledge of QOS, Route Redistribution, Policy Routing, and Multicast techniques.
• 2 years of experience with Microsoft Teams, Skype for Business Online/OnPrem, Enterprise Voice/Unified Communication (SBC, VoIP, PBX).
• Experience with Active Directory.
• Experience with multi‑vendor hardware and software solutions.
• Extensive knowledge of Microsoft server operating systems.

Seniority level: Associate

Employment type: Full-time

Job function: Information Technology

Industries: IT Services and IT Consulting

Benefits include:
Medical insurance, Vision insurance, 401(k).