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Sr. Product Mgr
Job in
Johns Creek, Fulton County, Georgia, USA
Listed on 2026-01-07
Listing for:
TechDigital Group
Full Time
position Listed on 2026-01-07
Job specializations:
-
IT/Tech
Systems Analyst, IT Consultant
Job Description & How to Apply Below
Role Overview
We are seeking an experienced professional with strong expertise in E-Commerce platforms and Order Management Systems (OMS) to design, implement, and optimize end-to-end order lifecycle processes. The ideal candidate will ensure seamless integration between online storefronts, OMS, ERP, and fulfillment systems to deliver exceptional customer experiences.
Key Responsibilities- System Design & Implementation
- Configure and maintain OMS solutions (e.g., Manhattan, IBM Sterling, Salesforce OMS, or similar).
- Integrate OMS with e-commerce platforms (e.g., Magento, Shopify, Salesforce Commerce Cloud) and ERP systems.
- Order Lifecycle Management
- Manage order capture, inventory allocation, payment processing, shipping, and returns workflows.
- Ensure real-time inventory visibility across channels.
- Process Optimization
- Analyze order flow and identify areas for automation and efficiency improvements.
- Implement best practices for omnichannel fulfillment (BOPIS, ship-from-store, drop-shipping).
- Technical Expertise
- Work with APIs, middleware, and integration tools for data synchronization.
- Troubleshoot system issues and coordinate with vendors for resolution.
- Stakeholder Collaboration
- Partner with business teams to define requirements and translate them into technical solutions.
- Provide training and support for OMS and e-commerce functionalities.
- Compliance & Security
- Ensure adherence to data privacy, PCI compliance, and security standards.
- 10+ years in e-commerce and OMS implementation/support.
- Exposure to ERP systems is a plus.
- Hands-on experience with OMS platforms (Sterling, Manhattan, Salesforce OMS, etc.).
- Knowledge of e-commerce platforms and integrations.
- Proficiency in APIs, web services, and middleware tools.
- Strong understanding of order lifecycle, inventory management, and fulfillment strategies.
- Familiarity with omnichannel retail and digital commerce trends.
- Excellent problem-solving and analytical skills.
- Strong communication and stakeholder management abilities.
- Key deliverables, Roadmap Planning, Requirements & Specifications management, Stakeholder Management, Identify and mitigate risks related to product delivery, compliance, and market changes and oversee end-to-end product development lifecycle
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