More jobs:
Customer Service Rep
Job in
Johnson City, Washington County, Tennessee, 37603, USA
Listed on 2026-01-01
Listing for:
Lincare
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Provider Customer Service Call and Chat Representative
Communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
- Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
- Assesses customer need for additional products/services
- Assesses customer compliance with physician orders
- Answers questions and provides customer education regarding products/services
- Documents calls in computerized record keeping system
- Enters customer orders in computerized system
- Verifies and updates demographic information such as address and telephone number in computerized records
Entry level
Employment TypeFull‑time
Job FunctionOther
IndustryHospitals and Health Care
Location & SalaryBristol, TN $48,000.00 - $65,000.00
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