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Healthcare Customer Support & Education Specialist
Job in
Johnson City, Washington County, Tennessee, 37603, USA
Listed on 2026-10-07
Listing for:
Lincare Holdings
Full Time
position Listed on 2026-10-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support
Job Description & How to Apply Below
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
JOB FUNCTIONS:- Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
- Assesses customer need for additional products/services
- Assesses customer compliance with physician orders
- Answers questions and provides customer education regarding products/services
- Documents calls in computerized record keeping system
- Enters customer orders in computerized system
- Verifies and updates demographic information such as address and telephone number in computerized records
This role is for the Healthcare Customer Support & Education Specialist role at Lincare Holdings.
We would love to welcome a new Healthcare Customer Support & Education Specialist to our group in Johnson City, TN, United States.
For the Healthcare Customer Support & Education Specialist position at Lincare Holdings, we are reviewing applications now.
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